Privacy Policy
This Privacy Policy explains how DODA Smart (“DODA Smart,” “we,” “us,” or “our”) collects, uses, stores, and protects your information when you use the dodasmart.mx website, the DODA Smart web platform, and related services (collectively, the “Service”).
DODA Smart is a brand and technological solution offered by Freight Technologies, Inc., a publicly traded company on NASDAQ under the ticker symbol FRGT, which acts as the data controller in accordance with this Privacy Policy.
By accessing or using the Service, you agree to the practices described in this Policy. If you do not agree with it, we recommend that you do not use the platform.
Information We Collect
We may collect different types of information to operate and improve the Service.
1.1 Personal Information Provided by the User
When you create an account, request information, or use the platform, we may collect:
Name
Company name
Job title or function
Company email
Company phone number
Account login credentials
Billing information
Payments may be processed by secure third-party payment providers. We do not store full credit card numbers.
1.2 Documents and operational data uploaded by the user
To use the Service, users may upload documents related to customs operations, including:
DODAs (Customs Clearance Operation Document)
PDF files or images
Information contained in document QR codes
Request data or integration number
Estatus de despacho aduanero
These documents are automatically processed by the system to:
Extract relevant information
Monitor operation status
Display consolidated information within the platform
Generate history and operational traceability
Original documents are stored securely to allow for user consultation.
1.3 Technical and Usage Information
We can automatically collect technical and analytical information, such as:
IP address
Browser type
Operating system
Date and time of access
Pages visited within the platform
System interactions
Device identifiers
This information allows us to improve the stability, security, and experience of the Service.
1.4 Data obtained from official sources
DODA Smart can consult information available on official platforms or public systems related to customs operations to display the status of documents or processes.
This information is used exclusively to provide the features of the Service. The availability and timeliness of this information depend on external systems outside of our control and may be subject to delays, interruptions, or inconsistencies.
2. How we use the information
We use the collected information to:
Create and manage user accounts
Process documents uploaded to the platform
Check and monitor DODA status
Generate automatic alerts and notifications
Provide operational history and traceability
Provide technical support and customer service
Process payments and subscriptions
Improve the functionality and security of the Service
Detect fraud or improper use
Comply with legal and regulatory obligations
We may also use aggregated or anonymized data for internal analysis and product improvement.
Information sharing
We may share information only under the following circumstances:
Service providers
We may share information with technology providers who help us operate the platform, including:
Cloud infrastructure providers
Analytics services
Support tools
Payment gateways
These providers are contractually obligated to protect the information.
Corporate affiliates
La información puede compartirse dentro del grupo corporativo de Freight Technologies, Inc. para fines operativos y administrativos.
Legal Compliance
We may disclose information when necessary to:
comply with a legal obligation
respond to requests from authorities
protect our rights or the security of the Service
Corporate Restructuring
In the event of a merger, acquisition, or sale of assets, information may be transferred as part of the business transaction.
We do not sell or commercialize personal information to third parties.
4. Payment Processing
Payments for subscriptions or services are processed through secure third-party providers.
DODA Smart does not store full credit card numbers or sensitive financial information on its servers.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
maintain active user sessions
remember user preferences
analyze website traffic
improve the user experience
You may disable cookies through your browser settings; however, some features of the Service may be affected.
6. Data Retention
We retain information for as long as necessary to:
provide the Service
maintain operational records within the platform
comply with legal or regulatory obligations
resolver disputas o problemas técnicos
Users may request deletion or anonymization of their data in accordance with applicable laws.
7. Information Security
We implement administrative, technical, and organizational measures to protect information against:
unauthorized access
loss or destruction
improper alteration
However, no digital system can guarantee absolute security. Users are responsible for safeguarding their login credentials.
8. International Data Transfers
Information may be stored or processed on servers located in the United States, Mexico, or other jurisdictions where Freight Technologies, Inc. or its technology providers operate.
We implement appropriate legal safeguards for such transfers.
9. User Rights
Depending on applicable law, users may exercise rights related to their personal data, including:
access to their data
correction of inaccurate information
cancelación o eliminación de datos
objection to data processing
opting out of marketing communications
To exercise these rights, you may contact us at:
10. Enlaces a sitios de terceros
Our website may contain links to external platforms. We are not responsible for the privacy practices of such sites.
We recommend reviewing their respective policies.
11. Children’s Privacy
DODA Smart is a service designed exclusively for business and professional use.
We do not knowingly collect information from individuals under the age of 16.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the date of the latest update.
Continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Information
Freight Technologies, Inc.
2001 Timberloch Place, Suite 500
The Woodlands, TX 77380
Houston, Texas, United States
Email: info@dodasmart.mx